Nondiscrimination Policy
The Kidsvenu community is committed to building a world where people from every background feel welcome and respected, no matter how far they have traveled from home. This commitment rests on two foundational principles that apply both to Kidsvenu’s Vendors and Buyers: inclusion and respect. Our shared commitment to these principles enables all members of our community to feel welcome on the Kidsvenu platform no matter who they are, where they come from, how they worship, or whom they love. Kidsvenu recognizes that some jurisdictions permit, or require, distinctions among individuals based on factors such as national origin, gender, marital status or sexual orientation, and it does not require Vendors to violate local laws or take actions that may subject them to legal liability. Kidsvenu will provide additional guidance and adjust this nondiscrimination policy to reflect such permissions and requirements in the jurisdictions where they exist.
While we do not believe that one company can mandate harmony among all people, we do believe that the Kidsvenu community can promote empathy and understanding across all cultures. We are all committed to doing everything we can to help eliminate all forms of unlawful bias, discrimination, and intolerance from our platform. We want to promote a culture within the Kidsvenu community—Vendors, Buyers and people just considering whether to use our platform—that goes above and beyond mere compliance. To that end, all of us, Kidsvenu employees, Vendors and Buyers alike, agree to read and act in accordance with the following policy to strengthen our community and realize our mission of ensuring that everyone can belong, and feels welcome, anywhere.
Inclusion – We welcome people of all backgrounds with authentic hospitality and open minds. Joining Kidsvenu, as a Vendor or Buyer, means becoming part of a community of inclusion. Bias, prejudice, racism, and hatred have no place on our platform or in our community. While Vendors are required to follow all applicable laws that prohibit discrimination based on such factors as race, religion, national origin, and others listed below, we commit to do more than comply with the minimum requirements established by law.
Respect – We are respectful of each other in our interactions and encounters. Kidsvenu appreciates that local laws and cultural norms vary around the world and expects Vendors and Buyers to abide by local laws, and to engage with each other respectfully, even when views may not reflect their beliefs or upbringings. Kidsvenu’s members bring to our community an incredible diversity of background experiences, beliefs, and customs. By connecting people from different backgrounds, Kidsvenu fosters greater understanding and appreciation for the common characteristics shared by all human beings and undermines prejudice rooted in misconception, misinformation, or misunderstanding.
Specific Guidance for Vendors
As a general matter, we will familiarize ourselves with all applicable federal, state, and local laws that apply to housing and places of public accommodation. Some jurisdictions may have additional legal requirements that expand or limit the civil right protections of the user community. Vendors are required to comply with such legal requirements. Vendors should contact Kidsvenu customer service if they have any questions about their obligations to comply with this Kidsvenu Nondiscrimination Policy. Guided by these principles, our Vendor community will follow these rules when considering potential Buyers and actual Buyers:
Race, Color, Ethnicity, National Origin, Religion, Sexual Orientation, Gender Identity, or Marital Status
Kidsvenu Vendors may not:
Decline a booking based on race, color, ethnicity, national origin, religion, sexual orientation, gender identity, or marital status.
Impose any different terms or conditions based on race, color, ethnicity, national origin, religion, sexual orientation, gender identity, or marital status.
Post any listing or make any statement that discourages or indicates a preference for or against any Buyer on account of race, color, ethnicity, national origin, religion, sexual orientation, gender identity, or marital status.
Gender Identity
Kidsvenu does not assign a gender identity to our users. We consider the gender of individuals to be what they identify and/or designate on their user profiles, and we expect our Kidsvenu community to do the same. This includes respecting the pronouns (he/him, she/her, they/them, etc.) any users within the community identify themselves with.
Kidsvenu Vendors may not:
Decline a booking from a Buyer based on gender identity.
Impose any different terms or conditions based on gender.
Post any listing or make any statement that discourages or indicates a preference for or against any Buyer on account of gender.
Age and Familial Status
Kidsvenu Vendors may not:
Impose any different terms or conditions or decline a reservation based on the Buyer’s age or familial status, where prohibited by law.
Kidsvenu Vendors may:
Provide factually accurate information about their listing’s features (or lack of them) that could make the listing unsafe or unsuitable for Buyers of a certain age or families with children or infants.
Disability
Kidsvenu Vendors may not:
Decline a Buyer based on any actual or perceived disability.
Impose any different terms or conditions based on the fact that the Buyer has a disability.
Substitute their own judgment about whether a unit meets the needs of a Buyer with a disability for that of the prospective Buyer.
Inquire about the existence or severity of a Buyer’s disability, or the means used to accommodate any disability. If, however, a potential Buyer raises his or her disability, a Vendor may, and should, discuss with the potential Buyer whether the listing meets the potential Buyer’s needs.
Prohibit or limit the use of mobility devices.
Charge more in fees for Buyers with disabilities, including pet fees when the Buyer has a service animal.
Post any listing or make any statement that discourages or indicates a preference for or against any Buyer on account of the fact that the Buyer has a disability.
Refuse to communicate with Buyers through accessible means that are available, including relay operators (for people with hearing impairments) and e-mail (for people with vision impairments using screen readers).
Refuse to provide reasonable accommodations, including flexibility when Buyers with disabilities request modest changes in your house rules, such as using an available parking space near the unit. When a Buyer requests such an accommodation, the Vendor and the Buyer should engage in a dialogue to explore mutually agreeable ways to ensure the unit meets the Buyer’s needs.
Kidsvenu Vendors may:
Provide factually accurate information about the unit’s accessibility features (or lack of them), allowing for Buyers with disabilities to assess for themselves whether the unit is appropriate to their individual needs.
Personal Preferences
Kidsvenu Vendors may:
Except as noted above, Kidsvenu Vendors may decline a booking based on factors that are not prohibited by law. For example, except where prohibited by law, Kidsvenu Vendors may decline a booking with pets, or to Buyers who smoke.
Require Buyers to respect restrictions on foods consumed in the listing (e.g., a Vendor who maintains a Kosher or vegetarian kitchen may require Buyers to respect those restrictions). These restrictions should be stated clearly in your house rules. For example, an Kidsvenu Vendor may turn down a Buyer who wants to smoke in a unit, or place limits on the number of Buyers in a unit.
When Buyers are turned down. Vendors should keep in mind that no one likes to be turned down. While a Vendor may have, and articulate, lawful and legitimate reasons for turning down a potential Buyer, it may cause that member of our community to feel unwelcome or excluded. Vendors should make every effort to be welcoming to Buyers of all backgrounds. Vendors who demonstrate a pattern of rejecting Buyers from a protected class (even while articulating legitimate reasons) undermine the strength of our community by making potential Buyers feel unwelcome, and Kidsvenu may suspend Vendors who have demonstrated such a pattern from the Kidsvenu platform.
What happens when a Vendor does not comply with our policies in this area?
If a particular listing contains language contrary to this nondiscrimination policy, the Vendor will be asked to remove the language and affirm his or her understanding and intent to comply with this policy and its underlying principles. Kidsvenu may also, in its discretion, take steps up to and including suspending the Vendor from the Kidsvenu platform.
If the Vendor improperly rejects Buyers on the basis of protected class, or uses language demonstrating that his or her actions were motivated by factors prohibited by this policy, Kidsvenu will take steps to enforce this policy, up to and including suspending the Vendor from the platform.
As the Kidsvenu community grows, we will continue to ensure that Kidsvenu’s policies and practices align with our most important goal: To ensure that Buyers and Vendors feel welcome and respected in all of their interactions using the Kidsvenu platform. The public, our community, and we ourselves, expect no less than this.
Additional Considerations
The Nondiscrimination Policy applies to all parts of the Kidsvenu business. We recognize there are additional considerations that need to be made for varied offerings in the Kidsvenu Community. Here, we have included a few considerations that speak to those instances:
Experiences
Gender Exemption:
Kidsvenu Experience Vendors may offer a single gender experience if it is necessary to create a safe space (one that does not incite harm or danger and one that is not illegal), protect the safety and privacy of participants, and/or comply with legal or cultural requirements.
Accessibility / Disability / Reasonable Accommodations:
Due to the broad range of Experience offerings, Kidsvenu Vendors may need to inquire about Buyers’ abilities to participate in certain physical activities or inquire about Buyers’accommodation needs to best prepare their Experiences. Additionally, we encourage Vendors to:
Provide factually accurate information about the physical nature of an Experience to allow Buyers to assess for themselves whether the Experience is appropriate given their individual needs.
Actively engage with Buyers who have disclosed disabilities and/or have questions regarding the accessibility of an experience, and to consider reasonable accommodation requests.
Seek opportunities to provide reasonable accommodations where accommodating a request would not substantively change the nature of the activity.